Terms of service

Effective date: October 3, 2026

These Terms of Service ("Terms") are an agreement between you and Alaro Consulting Ltd, doing business as NailNova ("we," "us," or "our"). They govern your use of ayssyb-0c.myshopify.com (the "Site") and every order you place with us. Please read them before you buy. If you do not agree with them, do not use the Site and do not place an order.

1. Agreement to These Terms

By browsing the Site, creating an account, signing up for our messages, or placing an order, you accept these Terms and our Privacy Policy, our Returns and Refund Policy, our Shipping Policy, and our Warranty policy, all of which are part of this agreement.

Which document controls. If these Terms conflict with a policy page, the policy page governs for its subject matter (shipping, returns, warranty, privacy). These Terms govern everything else.

If you are agreeing on behalf of a company or another organization, you confirm that you have the authority to bind it, and "you" means that organization.

2. Eligibility and Age

You must be at least 18 years old to purchase from the Site.
You must be able to enter into a binding contract and must not be barred from doing so under applicable law.
The product is intended for use by adults. Anyone under 18 may use it only with adult supervision.
By ordering, you confirm that you meet these requirements.

We may cancel any order and close any account if we believe these requirements are not met.

3. Your Account and the Accuracy of Your Information

You can order as a guest or create an account. If you create one, you are responsible for keeping your password confidential and for everything that happens under your account. Tell us at locoloup@gmail.com right away if you suspect unauthorized use.

You agree to give us current, complete, and accurate information at checkout, including your name, shipping address, billing address, email address, and payment details. We are not responsible for a delivery that fails because the address you gave us was wrong or incomplete.

We may refuse service, close accounts, remove or edit content, or cancel orders at our discretion, including where we suspect fraud, resale, or abuse.

4. Communications from Us

You agree to receive communications from us electronically, and you agree that electronic notices, agreements, and records satisfy any legal requirement that they be in writing.

Transactional messages such as order confirmations, shipping updates, and service notices are part of your purchase and are not marketing.

Marketing email and text messages are sent only if you opt in, and consent to marketing messages is not a condition of purchase. Message frequency varies and message and data rates may apply. You can unsubscribe from marketing email using the link in any message, and stop marketing texts by replying STOP.

5. The Product

We sell the NailNova nail care device, a portable at-home nail care device (factory model HZJ-01) (the "Device").

Specifications supplied by the manufacturer:

880nm laser
518nm visible light
7-minute session with automatic shut-off
Built-in rechargeable lithium battery

Specifications, packaging, and included accessories come from the manufacturer and may change without notice. Product photos, videos, and illustrations on the Site are for presentation. Colors can look different from one screen to another, and small variations between the images and the item you receive are normal.

The Device is a consumer nail care appliance for personal, at-home use. It is not a medical device. We make no medical claims about it. Nothing on the Site or in these Terms is medical advice, and the Device is not intended to diagnose, treat, cure, or prevent any disease or condition. If you have any concern about your health or your nails, speak with a qualified healthcare professional before using the Device.

6. Pricing, Errors, and Quantity Limits

All prices are in United States dollars (USD) and exclude shipping and applicable sales tax unless stated otherwise at checkout.

The Device is sold by quantity:

Quantity	Price (USD)
1 unit	$79
2 units	$89
3 units	$99

We may change prices, promotions, and product offerings at any time without notice. A change does not affect an order we have already accepted and shipped.

Pricing and description errors. The Site may occasionally contain a typographical error, an inaccurate price, or an inaccurate description. If an item is listed at an incorrect price or with incorrect information, we may refuse or cancel the order, even after you have received an order confirmation and even after your payment method has been charged. If we cancel for this reason, we will notify you and issue a full refund to your original payment method.

Quantity limits. We may limit or cancel quantities purchased per person, per household, per order, or per address, and we may prohibit purchases we judge to be for resale or for a distributor or dealer.

7. Orders, Acceptance, and Cancellation

Your order is an offer to buy. The confirmation email you receive after checkout acknowledges that we received your order. It is not acceptance of it. We accept your order when we ship it, and only the items in that shipment are accepted. Authorizing or charging your payment method is not acceptance either.

We may refuse or cancel any order, in whole or in part, including where the item is unavailable, where there is an error in price or description, where payment cannot be verified, where the order appears fraudulent, or where the shipping address is outside the United States.

Cancelling your order. If you want to cancel, email locoloup@gmail.com as soon as possible with your order number. We can normally cancel an order only if it has not yet entered fulfillment. Once it has, you can still use our Returns and Refund Policy after delivery.

8. Payment and Taxes

We accept the payment methods shown at checkout, which typically include major credit and debit cards and digital wallets processed through Shopify Payments. Payment is handled by our payment providers, not by us, and is subject to their terms.

By submitting payment information, you confirm that you are authorized to use the payment method and that the information you provide is true and complete. We charge the total shown at checkout, including shipping and any applicable sales tax.

Sales tax is collected where we are required to collect it, based on your shipping address. If your payment is declined, reversed, or charged back, we may cancel the order and suspend your account until the matter is resolved.

9. Shipping, Delivery, and Risk of Loss

Where we ship. We ship from within the United States to United States addresses only. We do not ship internationally, and we may decline orders addressed to freight forwarders or package-forwarding services.
Processing. Orders are normally processed within 1-2 business days after payment is confirmed.
Delivery time. Estimated delivery is 3-5 business days after the order ships.
Shipping cost. standard shipping is free on orders of $70 or more and $8 below that, and express shipping is $15. The exact amount is shown at checkout before you pay.
Carrier. Orders are handed to our shipping carrier for delivery.

Business days are Monday through Friday and exclude federal holidays. Processing and delivery times are estimates, not guarantees. Weather, carrier delays, holiday volume, and events outside our control can extend them, and we are not liable for those delays.

If we cannot ship on time. If we cannot ship within the time stated above, we will notify you and give you the choice of a revised shipping date or a full refund, as required by the FTC Mail, Internet, or Telephone Order Merchandise Rule.

Title and risk of loss. Title and risk of loss pass to you when we hand your order to the carrier. This does not limit any right you have under applicable law. If your package arrives damaged, or if tracking shows delivery but the package is missing, contact us at locoloup@gmail.com promptly and we will help you open a claim with the carrier.

10. Returns and Refunds

Returns are governed by our Returns and Refund Policy, which is part of these Terms and controls on this subject. In short:

You have 30 days from delivery to request a return.
For a change-of-mind return, you arrange and pay for return shipping, including your own return label. For a confirmed damaged, defective, or incorrect Device, we cover return shipping, provide a prepaid label, and refund the original shipping.
We do not charge a restocking fee. No restocking fee applies when the Device arrives damaged, defective, or wrong.
Contact locoloup@gmail.com first to start a return. Returns sent without prior authorization may not be accepted.
Refunds are issued to the original payment method after we receive and inspect the item.

Lithium battery handling on returns. The Device contains a built-in rechargeable lithium battery, which carriers treat as regulated goods. Return the Device with the battery inside the unit, in packaging that protects it, and follow the shipping instructions we send with your return authorization: ground transportation only, never air. Do not ship a Device whose battery is damaged, swollen, overheating, or leaking. Contact us first and we will tell you how to handle it safely.

11. One-Year Limited Warranty (Summary)

The Device carries a one (1) year limited warranty against defects in materials and workmanship under normal personal use, running from the date of delivery to the original purchaser. The warranty is not transferable and does not survive a resale.

This section is a summary. The full warranty, including everything it covers and everything it excludes, is set out in our Warranty policy, which is part of this agreement. If this summary and the Warranty policy differ, the Warranty policy governs.

What we will do. If a covered defect appears within the warranty period, we will repair or replace the Device at our option, or refund it if we can do neither. That is your sole and exclusive remedy under this warranty.

How to make a claim. Email locoloup@gmail.com with your order number, proof of purchase, and a description of the problem, with photos or video if possible. We may ask you to return the Device for inspection. Shipping arrangements for warranty service: we send you a prepaid label to ship the Device to us, and we pay to ship the repaired or replacement Device back to you. The lithium battery shipping rules in Section 10, including ground transportation only, never air, apply to warranty returns as well.

This warranty gives you specific legal rights. You may also have other rights that vary by state.

12. Safety Precautions You Agree to Follow

This section matters. By buying and using the Device, you agree to follow these precautions. They come from the instruction manual supplied with the Device. Always follow the printed manual. If the manual and this section differ, follow the manual and tell us at locoloup@gmail.com.

Never direct the laser at the eyes, yours or anyone else's, and never look directly into the emitter.
Pregnant women should not use the Device near the abdomen.
Keep the Device away from children. Store it out of reach and out of sight.
Users under 18 may use the Device only with adult supervision.
Read the instruction manual before first use and follow it every time. Use the Device only as the manual describes and only for the purpose it describes. The Device runs a 7-minute session and shuts off automatically.
Do not disassemble, modify, or attempt to repair the Device, and do not use it if the housing, emitter, or charging port looks damaged.
Charging and battery care: charge the Device only with the power adapter supplied in the box, and allow 3 to 4 hours for a full charge. Do not expose the Device to water or fire.
Stop using the Device immediately if you feel discomfort, pain, burning, or any unusual reaction, and consult a qualified healthcare professional.
If you have any doubt about whether the Device is right for you, talk to a qualified healthcare professional before using it.
Dispose of the Device and its lithium battery according to local rules for electronic waste. Do not put it in household trash or in a fire.
Follow any further precautions printed in the instruction manual.

You are responsible for using the Device safely and for supervising anyone you allow to use it. We are not responsible for injury, damage, or loss caused by use that departs from the instruction manual or from these precautions.

13. Disclaimer of Warranties

The Site. The Site and its content are provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties relating to the Site, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Site will be uninterrupted, secure, or error free, that defects will be corrected, or that its content is accurate, complete, or current.

The Device. Because we give you the written limited warranty summarized in Section 11 and set out in full in our Warranty policy, we do not disclaim implied warranties on the Device. Instead, to the extent the law allows, any implied warranty on the Device is limited in duration to that one-year warranty period. Some states do not allow limits on how long an implied warranty lasts, so this may not apply to you.

We do not promise any particular result from using the Device.

14. Acceptable Use of the Site

You agree not to use the Site:

For any unlawful purpose, or to encourage anyone else to act unlawfully.
To violate any law, rule, regulation, or local ordinance, or to infringe anyone's intellectual property rights.
To harass, abuse, insult, harm, defame, intimidate, or discriminate against anyone.
To submit false or misleading information, or to impersonate another person.
To upload or transmit viruses, malware, or any code that may affect the operation of the Site.
To scrape, crawl, spider, or otherwise collect data from the Site by automated means without our written permission.
To probe, scan, or test the vulnerability of the Site, or to bypass any security measure.
To resell the Device, or to buy it for a distributor or dealer, without our written permission.

We may terminate your use of the Site for breaking any of these rules.

15. Intellectual Property

The Site and everything on it, including text, graphics, logos, product images, video, copy, page layouts, and software, is owned by Alaro Consulting Ltd or its licensors and is protected by United States and international copyright, trademark, and other laws.

NailNova, our logo, and our product names are our trademarks. You may not use them without our prior written permission.

We grant you a limited, revocable, non-exclusive, non-transferable license to view and use the Site for your own personal, non-commercial purposes. You may not copy, reproduce, republish, distribute, sell, modify, or create derivative works from any part of the Site without our written permission.

Copyright complaints

If you believe material on the Site infringes your copyright, send a notice under the Digital Millennium Copyright Act to locoloup@gmail.com marked "Copyright Agent," or by mail to Alaro Consulting Ltd, 9500 W 144th Pl, Orland Park, IL 60462. Include identification of the work you claim is infringed, identification of the material and where it appears on the Site, your contact details, a statement that you have a good-faith belief the use is unauthorized, a statement that your notice is accurate and that you are authorized to act for the owner, and your signature. We remove infringing material and terminate repeat infringers.

16. Third-Party Links and Services

The Site may link to third-party websites, tools, or services that we do not own or control, and it relies on third parties for payment processing, hosting, and delivery.

We are not responsible for the content, accuracy, privacy practices, products, or services of any third party. Your dealings with a third party are between you and that third party, and complaints or claims about a third-party product or service should go to that third party.

17. Reviews and Other Content You Submit

You may be able to post reviews, ratings, photos, comments, or other content on the Site or on our channels.

When you submit content, you grant us a worldwide, royalty-free, perpetual, irrevocable, transferable, sub-licensable license to use, reproduce, modify, adapt, publish, translate, and display it in any media, including in marketing, without compensation to you.

You agree that your content:

Is your own, or you have the rights to submit it.
Is honest and reflects your actual experience.
Does not infringe anyone's copyright, trademark, privacy, or other rights.
Is not unlawful, defamatory, obscene, hateful, or misleading.
Does not state or imply that the Device treats, cures, prevents, or relieves any disease or medical condition. We review submitted content and remove content that makes health or medical claims.
Discloses any material connection to us, such as a free product, a discount, or payment, if one exists.
Contains no viruses, malware, or commercial solicitation.

We have no obligation to monitor, edit, or publish content you submit, and we may remove any of it at any time. Content you submit is not confidential, and we assume no responsibility for it or for content posted by a third party.

18. Limitation of Liability

To the fullest extent permitted by law, Alaro Consulting Ltd, its owners, directors, officers, employees, agents, suppliers, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, or loss of goodwill, arising out of or connected with your use of the Site or the Device, whether the claim is based on contract, tort, strict liability, or any other theory, and even if we have been advised of the possibility of such damages.

To the fullest extent permitted by law, our total liability for all claims relating to the Site, an order, or a Device will not exceed the amount you actually paid us for the product giving rise to the claim.

Some states do not allow the exclusion or limitation of certain damages, so parts of this section may not apply to you. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by our negligence, gross negligence, fraud, or willful misconduct.

19. Indemnification

You agree to indemnify, defend, and hold harmless Alaro Consulting Ltd and its owners, directors, officers, employees, agents, and service providers from any claim, demand, loss, liability, damage, cost, or expense, including reasonable attorneys' fees, arising out of your breach of these Terms, your violation of any law or third-party right, your misuse of the Device, or your failure to follow the instruction manual and the safety precautions in Section 12.

20. Termination

These Terms remain in effect while you use the Site and while any order between us is outstanding. Obligations and liabilities incurred before termination survive it, as do Sections 11, 13, 15, 17, 18, 19, 21, 22, and 24.

You may end this agreement at any time by stopping your use of the Site. We may suspend or terminate your access, close your account, and refuse any future order at any time, with or without notice, if we believe you have broken these Terms.

21. Governing Law

These Terms and any separate agreements through which we provide products to you are governed by the laws of the State of Illinois and the applicable federal laws of the United States, without regard to conflict-of-law rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

22. Dispute Resolution

Talk to us first. Before starting any formal proceeding, email locoloup@gmail.com with your order number and a description of the problem, and give us 30 days to resolve it in good faith.

If we cannot resolve it. Any dispute that is not resolved informally will be settled by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules under its consumer rules, seated in the county where you live, or by videoconference if you prefer, unless you and we agree otherwise in writing. Judgment on the award may be entered in any court with jurisdiction.

Individual claims only. Claims are brought on an individual basis. To the extent permitted by law, you and we each waive any right to bring or participate in a class action, collective action, or representative proceeding, and an arbitrator may not consolidate claims from more than one person.

Your right to opt out. You may opt out of arbitration by emailing locoloup@gmail.com with the subject line "Arbitration Opt-Out" within 30 days of your first order of your first purchase, including your name and order number. Opting out does not affect any other part of these Terms.

Small claims and injunctive relief. Either of us may bring an individual claim in small claims court if it qualifies. Either of us may also seek injunctive relief in court to protect intellectual property or confidential information.

If the arbitration provisions above are found unenforceable, any dispute will be brought exclusively in the state or federal courts located in the county where you live, and you and we consent to the personal jurisdiction of those courts.

23. Changes to These Terms

We may update these Terms at any time. The current version is always posted on this page with its effective date, and changes take effect when they are posted.

Continued use of the Site after we post a change means you accept the updated Terms. The version in force when you placed an order governs that order.

24. General

Severability. If any provision of these Terms is found unlawful, void, or unenforceable, that provision is severed and enforced to the maximum extent permitted, and the remaining provisions stay in full force.
Entire agreement. These Terms, together with the policies posted on the Site, are the entire agreement between you and us and replace any prior agreements or communications on the same subject. Where these Terms and a policy page conflict, the policy page governs for its subject matter.
No waiver. If we do not exercise or enforce a right under these Terms, that is not a waiver of it.
Assignment. You may not assign these Terms without our written consent. We may assign them, in whole or in part, to a successor or an affiliate.
Force majeure. We are not liable for any delay or failure caused by events beyond our reasonable control, including natural disasters, severe weather, labor disputes, carrier failures, supply shortages, government action, and network or utility outages.
Interpretation. Section headings are for convenience only. Any ambiguity will not be construed against the drafting party.

25. Contact Us

Questions about these Terms, an order, a return, or a warranty claim:

Email: locoloup@gmail.com
Mail: Alaro Consulting Ltd, 9500 W 144th Pl, Orland Park, IL 60462
Website: ayssyb-0c.myshopify.com

We aim to answer every message within 1 business day.